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Privacy Policy

Your privacy is critical to us. This policy outlines the types of information we collect and how it is used. We never sell personal data to third parties.

1. Information We Collect

We collect information you provide directly when placing an order, subscribing to newsletters, or creating an account. This includes your name, email address, phone number, shipping and billing addresses, and payment information.

2. How We Use Your Information

Your information is used to process orders, communicate updates about your purchases, improve our services, and personalize your shopping experience. We may also use your email for promotional content if you have opted in.

3. Security of Your Data

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. Payment details are processed securely via trusted payment gateways.

4. Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us at support@shopmakesmartcenter.com.

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Terms & Conditions

By using our website, you agree to our terms of service.

1. Use of Website

You agree to use this website for lawful purposes only. You must not misuse our website or interfere with its operation, including uploading harmful content or attempting unauthorized access.

2. Product Information

We strive to provide accurate product descriptions and images. However, we do not guarantee that all information is complete, current, or error-free. Prices and availability are subject to change without notice.

3. Returns and Refunds

Returns and refunds are handled according to our Returns Policy. Items must be returned in original condition and within the specified timeframe. Certain products may be non-returnable.

4. Governing Law

These terms are governed by the laws of the country in which our business operates. Any disputes will be subject to the exclusive jurisdiction of local courts.

5. Contact Us

For questions regarding these Terms & Conditions, please contact us at support@shopmakesmartcenter.com.

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Return & Refund Policy

1. Return Period: Customers can return products within 15 days of delivery. Items must be unopened and in original condition.

2. Refund Processing: Refunds are issued within 5–7 business days after we receive and inspect the returned items.

3. Return Shipping: Customers are responsible for return shipping costs unless the item was defective or shipped in error.

4. Non-Returnable Items: Some products, such as perishable goods, personalized items, or opened hygiene products, cannot be returned.

5. Contact for Returns: To initiate a return, contact our support team at support@shopmakesmartcenter.com with your order details.

6. Damaged or Incorrect Items: If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery. Include clear photos and your order number so we can resolve the issue quickly.

7. Order Cancellations: Orders can be canceled within 12 hours of placement. Once an order has been shipped, it cannot be canceled and must go through the return process.

8. Late or Missing Refunds: If you haven’t received your refund after the stated processing time, please check with your bank or payment provider first. If the issue persists, contact our support team for assistance.

9. Return Address: Returns must be sent only to the address provided by our support team. Unauthorized returns may not be accepted or refunded.

10. Promotional or Discounted Items: Items purchased during sales or promotional campaigns may be eligible only for store credit unless otherwise specified.

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